Lake Como Tourist Center

Legal

Privacy Policy

Last updated: October 2026

1. Data Controller

Lake Como Tourist Center is operated by LCTC.srl, Via Borgo Vico 62, Como, Italy — VAT 04216820136.

For any privacy request, contact info@lakecomotouristcenter.com.

2. What Data We Collect

  • Data you provide through our forms: name, email, phone number, country, company/agency name, booking details (service, date, time, number of people) and any message or notes.
  • Payment data: when you book and pay online, card details are collected and processed directly by our payment provider (Stripe) — we never see or store your full card number.
  • Technical data: basic usage and device data collected automatically by our hosting and analytics providers.

3. How We Use Your Data and Legal Basis

  • To handle your booking or enquiry and provide the requested services (performance of a contract).
  • To reply to your messages and partner enquiries (legitimate interest).
  • To process payments (performance of a contract).
  • To comply with legal and accounting obligations (legal obligation).

We do not sell your data.

4. Third Parties / Processors We Rely On

We share data only with providers that help us run the service:

  • Stripe — payment processing
  • EmailJS — delivery of form submissions to our inbox
  • Vercel — website hosting
  • Contentful — blog content
  • Google Maps — map display

Each processes data under its own privacy terms.

5. International Transfers

Some providers may process data outside the EU/EEA; where that happens, it is covered by appropriate safeguards such as the EU Standard Contractual Clauses.

6. Data Retention

We keep your data only as long as needed for the purposes above and to meet legal/accounting obligations, after which it is deleted or anonymised.

7. Your Rights (GDPR)

You have the right to access, rectify, erase, restrict or object to the processing of your data, and to data portability. To exercise any right, email info@lakecomotouristcenter.com.

You may also lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

8. Cookies

This site uses essential cookies to function and may use third-party cookies from the providers listed above.

9. Contact

For any question about this policy or your data, contact info@lakecomotouristcenter.com.